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Commissioners report concerns about Webster Pool crowding and conduct as residents shift memberships
Summary
Commission members said some Webster Groves residents are canceling memberships for the new Webster Pool and going to neighboring pools because of crowding and reports of smoking and overcrowding at peak times.
Several Business Development Commission members raised concerns about the new Webster Pool’s capacity, attendee behavior and perceived declines in resident usage during reports from business districts.
A commissioner said multiple residents have asked for refunds and have instead taken memberships at nearby pools such as Crestwood. The commissioner cited issues including crowds, lack of seating, people smoking in pool areas and bathrooms, and a perception that the facility is overcrowded at peak times.
Staff responded with operational data: the pool’s stated capacity is 1,860 people at a given time, and staff reported a recent day’s cumulative attendance of 1,903 people across the day. Staff also said the city partners with Rock Hill Ministries and the school district to fund free passes and that approximately $18,000 in funds were raised this season to support those passes. Commissioners discussed the need to monitor behavior and to ensure residents feel welcome and safe at the facility.
The item was a discussion only; no formal action was taken by the commission. Staff encouraged members to raise the concerns with appropriate city departments so operations and enforcement issues can be addressed.
