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County announces text-to-911 service is live; dispatchers will respond by text when callers can’t speak
Summary
Emergency communications staff said joint county and city text-to-911 capability has gone live; dispatchers will exchange text messages with callers who cannot make voice calls and can send a link to share GPS location.
City council workshop — Emergency communications staff updated the council June 2 that text-to-911 capability has gone live for citizens and that dispatchers will handle texts similarly to voice calls when callers are unable to make a voice call.
An emergency communications staff member said the upgrade is part of a 911 refresh and that the city will release a joint press release with Franklin County and Pacific announcing text-to-911…
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