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Residents urge council to remove $3 paperless-billing fee, cite fixed-income impacts
Summary
Multiple residents told the Medford City Council they cannot afford a $3 monthly charge to enroll in paperless utility billing and urged removal of a separate $8.62 utility rate increase approved by the council.
Three Medford residents used the council’s public-comment period on Sept. 3 to criticize a newly implemented $3 monthly charge for paperless utility billing and an $8.62 utility-rate increase approved earlier by the council.
Gary DeGarmo, who told the council he lacks a home computer, said the $3 monthly fee to enroll in paperless billing is onerous for people without internet access and that local alternatives suggested by staff — using public-library computers or paying someone to help…
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