Citizen Portal
Sign In

Get Full Government Meeting Transcripts, Videos, & Alerts Forever!

Residents urge council to remove $3 paperless-billing fee, cite fixed-income impacts

5735990 · September 3, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Multiple residents told the Medford City Council they cannot afford a $3 monthly charge to enroll in paperless utility billing and urged removal of a separate $8.62 utility rate increase approved by the council.

Three Medford residents used the council’s public-comment period on Sept. 3 to criticize a newly implemented $3 monthly charge for paperless utility billing and an $8.62 utility-rate increase approved earlier by the council.

Gary DeGarmo, who told the council he lacks a home computer, said the $3 monthly fee to enroll in paperless billing is onerous for people without internet access and that local alternatives suggested by staff — using public-library computers or paying someone to help…

Already have an account? Log in

Subscribe to keep reading

Unlock the rest of this article — and every article on Citizen Portal.

  • Unlimited articles
  • AI-powered breakdowns of topics, speakers, decisions, and budgets
  • Instant alerts when your location has a new meeting
  • Follow topics and more locations
  • 1,000 AI Insights / month, plus AI Chat
30-day money-back on paid plans