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City staff outlines new RFP to replace myGov; trash cans and tall grass top code‑enforcement complaints
Summary
Staff reported the city is under contract with myGov through March 2026 but has published an RFP for resident service‑request and permitting software with better geospatial and notification features; council discussed using mailers and the resident packet to reduce the top nuisances: improperly stored trash containers and tall grass.
City staff told the Administration and Public Works Committee that the city's current citizen service platform, myGov, remains under contract through March 2026 but that an RFP to find a replacement has been published.
Tom, who presented the monthly code‑enforcement and service‑request update, said the city has experienced recurring nuisance complaints about trash containers stored in public view and overgrown grass. He described two practical uses for an upgraded platform:…
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