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Commission approves SpryPoint utility billing contract to replace legacy system
Summary
The commission approved a master subscription agreement with SpryPoint for a new utility billing and customer portal system; staff said the move replaces an unsupported legacy system and includes a roughly $500,000 implementation cost and about $100,000 annual software fees.
The Manhattan City Commission unanimously approved a master subscription agreement with SpryPoint Services Inc. on Aug. 19 to replace the city’s legacy utility billing system, a staff presentation said. The motion passed on a roll call vote with all commissioners voting yes. Assistant City Manager Jared Wasinger told the commission the initiative advances the city’s strategic plan goal of modernizing technology and public service delivery. “We settled on, Sprite Point,” Wasinger said, summarizing the vendor selection after a multi‑vendor…
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