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City, Metroplex consider new parking payment platform to replace Passport app
Summary
Metroplex is evaluating a parking-management contract with Lasco (and its Glasgow payment technology) to replace the Passport mobile payment platform downtown; city staff discussed the customer-experience changes, kiosk retention and data/privacy questions, and said kiosk cash/coin service will remain.
Metroplex and city staff briefed the council on a proposed change in parking-management technology that would move the downtown parking system off the Passport app and onto Lasco’s platform (described in the meeting as Glasgow).
City parking staff and Dave Ocampo, representing Metroplex, said Lasco’s proposal includes a payment flow that allows customers to scan a QR code or use Apple Pay without installing a dedicated app,…
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