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City renews employee benefits with UnitedHealthcare and others; HR cites high claims year but secures multi‑year guarantees

5699667 · August 5, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Rowlett approved renewal contracts for employee medical administrative services, stop‑loss and benefits administration with UnitedHealthcare and others. Staff said the city's self-funded medical plan experienced an 88% loss ratio, negotiated adjustments reduced proposed increases, and guaranteed multi‑year rates for several products.

Rowlett’s City Council on Aug. 5 approved renewal contracts for employee benefit plans, including administrative services and stop-loss coverage with UnitedHealthcare, life and disability coverage with Mutual of Omaha, dental with Cigna and employee assistance with Alliance Work Partners. Staff recommended renewal after broker negotiations with multiple vendors; the motion passed unanimously, 6–0.

Staff presentation: Rick Diorgio, HR director, told council the…

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