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Franklin IT director reports progress on 2024 cybersecurity breach notifications
Summary
City IT officials told the Common Council Aug. 5 they are nearing closure on the response to an Aug. 15, 2024 cybersecurity incident that exposed files on a city server and prompted mass notifications.
The City of Franklin’s director of information technology told the Common Council on Aug. 5 that the city is nearing closure of its response to a cybersecurity incident first detected Aug. 15, 2024. The director summarized the investigative steps, notification process and follow-up services offered to potentially affected individuals.
Why this matters: City staff said the intruder exfiltrated approximately 52 gigabytes of data and had access to about 2 terabytes on a file server. Because the forensic team could not identify every file taken with absolute certainty, staff treated the entire file server as potentially compromised and reviewed files to determine whether personal identifiable information (PII) was present.
Investigation and notification: The city said…
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