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Legislative panel backs audits' recommendations for ORS computer modernization and asks for plans and an ombudsman cost study
Summary
A state auditor reviewed the Office of Recovery Services' ORSIS system and found legacy database flaws, weak analytics, and overreliance on external vendors; the committee approved recommendations requiring ORS to report progress and directed a study of an ombudsman position and to withhold state IT funds until a satisfactory plan is provided.
The Social Services Appropriations Subcommittee reviewed a limited audit of the Utah Office of Recovery Services'case-management system (ORSIS) and approved staff recommendations asking ORS to report progress on modernization, add analytics features with federal approvals if required, and provide a cost estimate for an ombudsman position.
Kevin (staff) summarized the auditor's limited review: ORSIS is an aging database with limited analytic and reporting capabilities, insufficient internal technical expertise, and a modernization approach that has emphasized interface and cloud migration without resolving core database and coding flaws. The audit reported…
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