Pueblo County road and bridge leaders demonstrated a redesigned Road & Bridge webpage during the Board of County Commissioners work session on Aug. 7, highlighting a public reporting form, traffic-count maps, a weekly work report and a new work-management system sandbox.

Director Greg George and Deputy Director Kelly Bock said the site moves content from an engineer-focused layout to a more visual, public-facing interface. The page includes a prominent “Report an issue” link, lists of annual road projects, traffic-count data and video content for major projects such as the Medal of Honor project.

“We lead the nation in how much traffic counts we do,” George said, describing annual traffic-counter operations and how the counts feed the county’s pavement-priority algorithm. He explained that pavement condition index results and traffic counts are combined in a prioritization algorithm to determine which roads receive work each year.

Staff demonstrated a weekly work report feature and said they recently launched a sandbox for a new work-management system. The county will configure an OpenGov cartography tool to allow hotspot mapping and automated work-order creation. George said the system will move the county from a largely manual spreadsheet triage of reports to automatic work orders that route to appropriate crews.

Officials acknowledged a backlog of requests in some areas and said the county balances scheduled crew work with reactive requests from constituents. “Patience is definitely something we ask for, but we try to react as quick as we can,” George said. Commissioners encouraged residents to use the website’s reporting form for faster handling and said the page will help constituents see how many other maintenance needs compete for resources.

Commissioners asked whether report submitters receive confirmations; staff said responses depend on severity and volume and that high-severity issues typically get direct replies. The county manager said staff would promote the webpage and asked commissioners to provide feedback for additional categories or content. County officials said the team will continue to refine mapping tools and public-facing updates as the new work-management system is implemented.