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County IT reports outages, storage strain from bodycam data and advances cybersecurity, VOIP and remote-support plans
Summary
IT reported recent AT&T outage, a licensing change that raised email costs, county attorney server storage strain from large digital evidence files, work on a VOIP migration, cybersecurity proposals, and plans for remote ticketing/support and a virtual server CIP request.
The county’s IT director briefed commissioners on technology operations from March 10 to June 18, including an AT&T outage that interrupted Internet and phone service for several days, and growing storage needs in the county attorney’s office caused by body-worn camera and cell-phone evidence files.
"We ran 268 tickets" in the reporting period, Jason said. He recounted addressing a Microsoft mail license disruption that required moving licenses from a discontinued $4-per-month tier to a $6.50-per-month tier to restore email service. He also described a…
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