At the start of the meeting resident Phil Sutton spoke during public comment to raise several operational and customer‑service concerns at the harbor, including staff taking meals while busy, rocks and debris at the hill, cars being dinged, and periodic lack of restroom supplies.

"One day I wanna bring up to you is that that day, of June 28... down the dockside, same employee was, we eating a meal... rocks are flying. Some folks got hit. Cars are getting dinged," Sutton said, describing an incident he said occurred on a Saturday. He also said restrooms have been found without towels at midday and that staff attitudes have changed.

Commissioners responded that personnel issues fall under city staff supervision rather than direct commission oversight and invited Sutton to schedule a follow‑up meeting with Harbormaster Dave and city staff to discuss the incidents in detail. Chair O'Brien and others emphasized they could refer the concern to the appropriate city supervisor and that the commission itself does not supervise day‑to‑day harbor employees.

The commission offered to meet with Sutton offline and requested he make an appointment so staff who handle personnel matters can review the specific incidents. No formal action was taken at the meeting.