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Butler County approves $25,200 annual ProQA maintenance for emergency dispatch

5598179 · July 15, 2025
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Summary

Commissioners voted 4-0 to approve an annual $25,200 maintenance payment for the county's priority dispatch ProQA software and support, county staff said.

The Butler County Commission approved a $25,200 payment for annual maintenance of the county's priority dispatch system, ProQA software and associated support, the county's deputy director told the commission.

"Here to request to submit payment for annual maintenance of our priority dispatch system...in the amount of $25,200," Ryan Mitchell said when presenting the item. He described the payment as covering software, protocols, tech support and license renewals for medical, fire and police call-taking protocols and 24/7 tech support from Priority Dispatch.

Commissioner Herzett moved to approve the $25,200 payment to Medical Priority Consultant Incorporated; Commissioner Masterson seconded the motion. The motion passed 4-0.

Mitchell said the county has used the system for several years and staff were satisfied; a commissioner asked whether inflation had affected the cost and Mitchell replied the amount was slightly down from the prior year.