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Coryell County to renew TimeClock Plus for one year while vendor and departments fix setup and integration issues
Summary
At a Commissioners Court workshop, county leaders and TimeClock Plus staff agreed to pursue a one-year renewal at current rates while the vendor works with Road & Bridge and county staff to correct work‑week settings, accruals and payroll integration issues.
CORYELL COUNTY, Texas — Coryell County commissioners agreed during a workshop to pursue a one‑year renewal of the TimeClock Plus timekeeping system and asked the vendor to work with county staff to fix configuration and integration problems before any longer-term contract.
The action came during a workshop on TimeClock Plus, the county’s timekeeping software, where vendor representatives, county staff and department users described recurring configuration problems that have left some pay weeks open back to Nov. 10, 2019, and forced manual payroll entry for roughly 169 licensed users.
Why it matters: County officials said the current setup is creating extra work for departments that use the system for grants and payroll reconciliation. Fixing work‑week settings, accruals and job‑code mappings is a prerequisite to any seamless integration with the county’s current payroll software, eDoc, and the planned future system, Financial Intelligence.
Mister Saleem, the TimeClock Plus success manager assigned to the county account, told the court that the vendor has opened technical‑support tickets and that most of the problems stem from the initial system…
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