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Residents and council press town on new waste contract after pickup changes; manager says staff troubleshooting
Summary
Residents raised complaints about new Casella collection rules and operational problems during public comment; Town Manager Matt Sturgis said staff are troubleshooting and call volumes are dropping, and the town announced upcoming drop‑off events for electronics, bulky items and document shredding.
Residents used the council’s public discussion period Monday to press municipal leaders over recent changes to curbside waste collection under the new Casella contract, citing confusion about where to place bins, winter‑time access and bag sizes.
“On Hedge Row … we have to put our garbage cans across the road,” said Bill Young, a resident, describing the practical burden of moving cans into the roadway in winter. Dottie Spalding told the council she heard from neighbors that the new system feels disconnected from…
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