Dade County to consolidate permitting, asset and accounting software with Tyler Technologies; first‑year cost estimated $162,287

Dade County commissioners voted to include a contract with Tyler Technologies in the consent agenda and approved it as presented, moving the county toward a single vendor for permitting, asset management and accounting services.

County staff said the Tyler package would replace separate services the county had been using for business licenses, short‑term rental certificates and asset tracking and would link permitting and civic services directly into the county’s Tyler ERP finance system.

County staff told commissioners the decision followed months of problems with a vendor known in the transcript as GovOS (used for business licenses and short‑term rental certificates) and a second line‑of‑business product, Cartograph/OpenGov, that the county felt had not delivered a complete facility/asset management capability. “GovOS … never caught on. … their customer service was horrible,” a county official said during the meeting. Staff said GovOS renewal proposals also included a proposed price increase the county declined.

Alex (county staff) described the Tyler proposal to commissioners as a bundle that…