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County ambulances switch to Soulstone billing platform; commissioners say new setup should increase reimbursements
Summary
County and ambulance leaders told commissioners that switching to Soulstone billing will put ambulance runs on a billing platform used regionally, and staff expect improved revenue collection for several ambulance services that lacked consistent billing for years.
County ambulance officials reported that two local ambulance services have set up billing with Soulstone, the same billing vendor used by a nearby provider, and that representatives expect improved reimbursement flows after a period of no-billing or irregular billing in recent years. Robert Littlejohn (reported by ambulance staff) told commissioners the county’s ambulances had lacked consistent billing for multiple years and that Soulstone’s platform should enable faster claims and collections. County staff said the change will put the ambulance services on a billing system used by other regional providers and could materially improve cash flow; commissioners encouraged ongoing tracking and asked staff to bring periodic billing-report updates. The board heard that one ambulance service had essentially no collections for several years and that the new billing setup aims to restore revenue streams for emergency medical services. Commissioners asked staff to report back on early reimbursement figures once billing is established. Ending: Staff will monitor billing performance with Soulstone and provide updates to the commissioners on revenue recovery and any changes to operating budgets for ambulance services.
