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Highway staff report repeated phone and internet outages; commissioners told upgrade will take months and require 2026 budget action
Summary
Highway Department staff told the Board of Commissioners that recurring phone and internet outages have blocked email, phone calls and invoice processing, prompting calls to pursue a multi-month phone-system replacement and better public outage communications.
At an Adams County Board of Commissioners meeting, Highway Department staff reported recurring internet and phone outages that have periodically left the highway office unable to send or receive email, take inbound phone calls or process invoices. The department said an extended outage began Wednesday, Aug. 6, and continued into the following day, and that shorter outages — from minutes to an hour — have occurred frequently during the summer.
The outages affected customer service and the department’s ability to process claims and access project files and permits, Highway Department staff said. Staff told…
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