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2-1-1 described as key access point for Maricopa County heat-relief services
Summary
A 2-1-1 operator said the helpline connects residents in Maricopa County to heat-relief network sites, AC repair information and other resources, and serves people who cannot or prefer not to use internet or QR-code tools; details about site locations, hours and eligibility were not specified in the transcript.
Martha, a 2-1-1 operator, said 2-1-1 “is a critical tool for us in our heat response across Maricopa County,” and that callers can use the helpline to find heat-relief network sites, get information about air conditioning repair and learn about other community resources.
The remarks highlight 2-1-1 as a phone-based alternative for residents who may be uncomfortable using internet forms or QR codes. “It is a great way for people who may be uncomfortable…
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