Board approves security upgrades and postage lease as utility staff say lobby will reopen soon

At its August 2025 meeting the Utility Service Board approved two items staff said are part of efforts to reopen the utility payment lobby: a services agreement with Securitas Technology for security upgrades and a 60-month lease with Pitney Bowes for a postage meter.

Paul, the utility superintendent, told the board the Securitas equipment cost is $838.70 with a $29.35 monthly charge; he said the upgrades are “necessary security system upgrades for the utility operations building, which is part of us getting the, payment lobby ready to reopen.” The board moved and seconded the Securitas agreement and carried the motion by voice vote.

Separately, the board approved a 60-month lease for a Synpro C series version 4 postage meter from Pitney Bowes at $76.89 per month. Staff said the machine is used to send customer correspondence by USPS and e-billing. The motion to approve the Pitney Bowes lease was also carried.

During public comment, resident Daniel Rap said he had seen a notice at the utility office reading that the lobby was “permanently closed” and urged the board to restore in-person service. The chairman responded: “We are working diligently to get the lobby back open, and so you will have an opportunity in the near future to understand what those dates are.” Paul and other staff said the utility is addressing items that needed correction before reopening the lobby.

All motions to approve the security agreement and the postage lease carried by voice vote with no recorded roll-call tallies in the transcript.