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County to renew Tyler support, lease CoreSite space and move GIS to ROK Technologies

5579058 · August 14, 2025
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Summary

IT staff requested authorization for three items: a Tyler Technologies maintenance renewal for $192,685, a CoreSite colocation lease ($28,500/year), and a migration of GIS infrastructure to ROK Technologies for $226,040 in year one.

County information-technology staff presented three technology procurements and a committee update about a separate C3AI review.

1) Tyler Technologies annual support: Staff requested authorization to pay $192,685 for annual maintenance of the county—s core tax-billing and computer-aided mass appraisal software supplied by Tyler (referred to in the meeting as "Tyler/IAS World"). Presenters said the fee is a slight percentage increase over last year and is not a new purchase. A commissioner asked for the exact increase and staff agreed to provide that figure before the next meeting.

2) CoreSite colocation lease: The county's broadband utility has a colocation presence in Atlanta (55 Marietta). JT Communications previously held the agreement but is no longer an entity; CoreSite now provides colocation services. Staff recommended a year-to-year lease at a recurring monthly cost of $23.75 per unit (total $28,500 per year) to maintain hub connectivity with service providers. Staff said the expense could come from Broadband's operating funds.

3) GIS infrastructure migration to ROK Technologies: The county proposed replacing an on-premises GIS server solution with a remote, cloud-hosted service from ROK (ROK Technologies), a provider recommended by Esri for its GIS hosting and managed-administration capabilities. Staff described benefits as improved disaster recovery, resiliency and access, and said the first-year cost would be $226,040 to be funded from GIS's 2025-2026 budget; future year costs would be budgeted by GIS. Staff said some past costs (about $113,000 budgeted to Esri for on-prem support) would be eliminated, and another anticipated $90,000 IT purchase had been deferred in expectation of this migration, meaning the net budget impact could be near a wash over time. A commissioner requested a cost comparison and a swap (detailed cost comparison) before the next meeting; staff agreed to provide that information.

Separately, committee members reported that the METI committee met with C3AI for a software demonstration and is conducting due diligence; the committee will report back to the Board of Commissioners at a later date.

All three items were moved toward consent; staff agreed to provide additional cost comparisons and increases at the next meeting.