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Council adopts new door‑to‑door solicitation ordinance and online no‑solicit registry
Summary
Smyrna’s council voted to adopt an ordinance that creates a no‑solicitation registry for residents and requires solicitors to carry permits; staff will launch an online sign‑up and a violation reporting form tomorrow, and the town will provide stickers for signed addresses.
Smyrna Town Council unanimously adopted an ordinance amending Title 9 of the municipal code to create a door‑to‑door solicitation framework and an online “no solicitation” registry residents can use to opt out of door‑to‑door solicitations.
Planning and municipal staff explained that the ordinance clarifies permit rules for location‑specific vendor permits and adds a process by which residents may register their address to be placed on the town’s no‑solicit list. Solicitors who have a town permit must be given a printed list of addresses they must avoid and must carry identification while soliciting. The ordinance also establishes a reporting process for alleged violations.
Amber (town staff) outlined how the program will be implemented: a landing page, two online forms (one to register an address, another to report a violation), frequently asked questions and printable stickers residents can pick up at town offices to display on their doors. Staff said the online forms and the landing page will go live the day after the meeting and that forms can be used to report solicitors who do not show a permit.
Council members praised staff for responding to resident complaints and for designing an enforcement path; staff emphasized that enforcement is complaint‑driven and that residents must submit violation reports for the town to investigate. The planning director noted that solicitors who apply must be vetted by police and carry proof of a permit while conducting door‑to‑door activities.
The motion to adopt the ordinance carried on a roll call vote. Staff will post the new online forms and provide printed stickers and guidance at town counters during regular business hours.
