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IT staff urges redundancy after fiber outage knocked village systems offline for 22 hours
Summary
Village IT reported two recent communications outages, including a 22‑hour outage from a highway fire; staff recommended adding alternate Internet paths and redundancy for critical systems, and warned of an upcoming mandatory move of financial software to a cloud model.
Salem Lakes — IT staff updated trustees on recent communications failures and proposed redundancy investments to prevent service disruptions to critical infrastructure, phone systems and operational applications.
IT staff described a recent incident in which damage to fiber infrastructure during a highway fire knocked down the village’s Internet circuit and left satellite buildings without connectivity for about 22 hours. A separate incident in January caused an eight‑hour outage. The outages required staff overtime and manual monitoring of…
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