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Solid Waste officials cite spring storms, equipment and staffing for missed collections; council seeks improved communication
Summary
Memphis Solid Waste said seasonal storms, equipment issues and higher call volumes have created a backlog for bulk and cart collection in parts of the city; councilmembers pressed for better real‑time customer notifications, supervisor spot checks and expansion of convenience center access.
The Solid Waste Division told a City Council committee that recent missed collections and bulk‑waste backlogs stem from a mix of seasonal storm debris, equipment break‑downs and higher than normal call volumes concentrated in parts of the city. Philip Davis, solid waste director, said crews are working voluntary overtime, including Saturdays, and the division has added equipment and staff where possible. He identified “Area C” — roughly north to Southern Avenue, south to Interstate 240 and between the Mississippi River and Kirby Parkway — as having the highest volume of 311 calls and collection delays.
Davis said the city collects residential garbage and recycling once per week, with bulk waste scheduled twice per month, and described the…
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