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Emergency Communications Center reports higher call volume, rising vacancies; hiring planned
Summary
At the Aug. 4 committee meeting ECC staff reported a year'to'date total of 176,134 phone calls and said vacancies increased to five; commissioners asked for monthly comparative reports and staff said hiring/testing is planned with new hires expected after September testing and onboard by January.
The county'operated Emergency Communications Center reported higher call and service volumes and a growing number of vacancies at the commission committee meeting on Aug. 4, 2025.
An ECC staff member told commissioners the center received 176,134 total phone calls year to date and reported a year'to'date cost for service of 147,634 (figure reported in meeting). The ECC also reported 4846 9-1-1 calls and 13,679…
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