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Emergency communications center reports higher call volumes, several vacancies; staff hiring planned
Summary
At the Aug. 4 Sumner County committee meeting, ECC staff reported monthly call volumes and that vacancies increased to five; staff said hiring is planned for September with a goal of full staffing by January.
Sumner County’s emergency communications center (ECC) reported on Aug. 4 that recent monthly call volumes remain high and that staffing vacancies have increased, with plans to hire in September and aim for full staffing by January.
The ECC director told the committee the month’s operational numbers included 2,237 fire calls and 2,350 EMS calls; total phone-call traffic reported for the month included 484,691 911…
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