Committee recommends city proceed with Oracle NetSuite ERP purchase and implementation

The finance committee recommended that the city proceed with purchase and implementation of Oracle NetSuite as the new enterprise resource planning (ERP) system, to be procured through NASPO cooperative contract. Staff presented a combined first‑year implementation and subscription cost; committee members asked about data migration, parallel run timing and operational risks before full conversion.

Staff said NetSuite will be implemented as a cloud‑based software‑as‑a‑service (SaaS) platform and that the contract will be procured through a NASPO cooperative purchase. Staff said they expect to migrate at least three years of data and that the vendor reported typical implementation timelines of less than 12 months; staff said they planned a parallel run and that the full transition timeline should be sufficient relative to the city’s existing contract cycle.

Committee members asked whether the city would retain historical data and whether the outgoing vendor contract could be closed as Oracle is brought online. Staff said migration of recent years of data is planned and that the outgoing contract could be closed when the implementation reaches the agreed migration milestones. Members also asked about potential artificial‑intelligence features and improved payment/auto‑pay handling as part of NetSuite’s functionality; staff said those were among the potential operational improvements staff cited in vendor demonstrations.

The committee voted to place the Oracle NetSuite purchase on the consent agenda and instructed staff to proceed with contract execution through the cooperative procurement channel and a timed implementation plan that aligns with the city’s contract end dates.