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City describes scooter rules, operator tech and 311/dashboard upgrades at workshop
Summary
Staff reviewed scooter operator rules and new app- and AI-based parking/geofence enforcement, and 311 and IT staff outlined steps to provide service-request updates and a data dashboard for targeted enforcement.
Transportation and service-innovation staff described the city’s approach to shared electric scooters, how operators use geofencing and in‑app enforcement and how 311 and IT improvements will give callers better follow-up on complaints.
John Livengood, transportation engineer, and Chad West summarized scooter operations: two operators — Bird (black dots on the city map) and Lime (green dots) — operate under city agreements with standard hours from 7 a.m. to midnight and a no‑ride geofence…
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