A presenter in a Transform 386 tutorial video walked users through creating an account, entering identifying details, and completing two‑factor authentication required before submitting an application.

The video opens with step‑by‑step instructions: “Start by clicking create an account and apply. Next, it will open a separate window. From there you will want to click the register button at the bottom of the window,” the presenter said. The presenter instructed applicants to enter their first name, last name, email and a password, then click the blue register button to create the account.

After registering, the presenter said users will be asked to provide a phone number for a verification code. “This is part of a security step called 2 factor authentication, which helps protect your account,” the presenter said. Viewers were shown where to enter the verification code and told to click submit to complete registration.

The presenter advised users with technical problems to contact the help desk but the video did not display or read exact phone numbers. The video closed by directing viewers to a separate “how to apply” walkthrough for the next steps in completing an application.

Details in the video were procedural guidance only; there were no formal actions, timelines or policy citations included.