State IT office outlines mainframe retirement, 1,800-application inventory and ServiceNow rollout
The State Chief Information Officer briefed the Task Force on a statewide IT inventory (about 1,800 applications), the challenge of legacy platforms including the mainframe, the case for ServiceNow-based citizen and employee portals, and options to separate operational overhead from bill-back rates.
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The North Dakota Information Technology (NDIT) office briefed the Task Force on statewide IT structure, an inventory of applications and plans to modernize customer-facing and internal services, including a ServiceNow rollout and a multi-year plan to retire legacy systems.
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