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Internal audit finds high PRR compliance but recommends policy, tech and staffing changes
Summary
Internal auditor reported a >93% weighted compliance rate on public records requests but recommended policy updates, centralized records management, technology improvements and expanded training.
An internal audit of the city’s public-records request (PRR) process found a weighted compliance rate above 93% across the city clerk’s office and the Spokane Police Department, but the auditor recommended updates to policy, technology and organization to improve speed and transparency. Danielle Arnold, the city’s internal auditor, told the Finance & Administration Committee that the team reviewed five years of requests with a cutoff of Dec. 31, 2024, examining statutory compliance under the state Public Records Act. Arnold said the audit looked at process flow, software and record storage, and…
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