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Midyear review: Roswell officials report progress on KPIs, recruiting and finances at July 29 committee meeting
Summary
City executives told council they have baselined many key performance indicators, hired key finance and HR leaders, seen midyear budget performance better than plan, and are integrating operations, staffing and financial forecasting ahead of the 2026 budget process.
City administrators reported steady midyear progress on July 29 as Roswell staff presented the second quarter management review, telling mayor and council the organization has closed many KPI gaps, added senior finance and human resources leaders and is tightening financial forecasts.
Chief Administrative Officer Randy Knighton said monthly business reviews and new key performance indicators are strengthening decision‑making and operational oversight. "The developments of key performance indicators...allow us to validate those areas in which we excel," Knighton said.
Chief Operating Officer Don Stevens said the city is making steady progress but acknowledged ongoing work to deepen KPI coverage and follow up on corrective actions. "I feel like we're about 4…
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