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CRB endorses Partners in Care approach after review of crisis‑intervention case; suggests public briefing
Summary
Following a compliance review of a crisis‑intervention call, the board accepted OPA’s conclusion that MNPD officers and a mental‑health clinician acted appropriately in a complex case and encouraged the department to brief the community on Partners in Care/CIT program performance.
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The Community Review Board accepted an OPA investigation concluding that MNPD officers and a partnered clinician responded appropriately to a resident experiencing mental‑health symptoms, and the board asked MNPD to provide public information about the crisis response program. The case involved multiple contacts with a family member who reported the subject’s delusions and agitation. Complainant materials referenced the Florida “Baker Act,” but the assistant director noted that the Baker Act is a Florida statute and is not applicable in Tennessee. The assistant director said MNPD used a crisis assessment and a crisis‑intervention‑team (CIT) supplement, and that one officer’s miscategorization of the call on a supplemental form left the supplement partially voided; the officer was to receive coaching. The assistant director concluded there was no policy violation requiring discipline and recommended the report be transmitted to the chief of police and mayor. Board members suggested inviting Partners in Care and related program staff to brief the board and public about how often CIT is used and its outcomes. Board members said the Partners in Care program and CIT trained officers are a developing resource for mental‑health crisis responses; some members said public reporting on use and outcomes would build community understanding.

