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Accessibility coalition invites home‑health providers and businesses to reduce barriers after complaints

5507648 · July 30, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

The coalition heard from BrightStar Care about home-health services and discussed outreach and complaint-resolution work that has led to quick fixes at local businesses, including a recent resolution involving parking at a West Lafayette restaurant.

Tim Clark, the volunteer coordinator for the Accessibility Coalition for Tippecanoe County, said the group invited home-health providers and long-term-care operators to share accessibility hurdles they encounter so the coalition can help remove barriers for clients.

Kira Troutman, a representative of BrightStar Care, described the company's home-based services and the Medicaid waivers it serves. "We do home health and skilled nursing," Troutman said. She explained BrightStar sends registered nurses or certified home-health aides to homes to assist with bathing, dressing, meal prep and errands, and that some services such as…

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