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County approves Eventide recorder renewal with 24/7 support option

5504824 · July 28, 2025

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Summary

Commissioners approved renewal of the county’s Eventide E‑911 recorder contract, selecting the option with 24/7 on‑site and remote support to ensure continuous recording of calls and radio traffic.

MILLER COUNTY, Ga. — The Miller County Board of Commissioners approved renewal of the county’s E‑911 recorder service July 14, selecting the most comprehensive option that includes 24/7 on‑site and remote support. Staff described three renewal packages for the Eventide recorder that archives incoming 911 phone calls and radio traffic. The most comprehensive option offered continuous monitoring, software updates and around‑the‑clock support; the lower‑cost options lacked 24/7 remote support and could delay service until daytime hours if a failure occurred overnight. Commissioners said the county should choose the full support package to avoid loss of recordings during overnight outages caused by weather or equipment failure. Staff confirmed funds are available in a designated account and presented the contract for approval; the board approved the renewal by motion and voice vote. Staff will execute the renewal and manage the vendor relationship to ensure continued recording of dispatch activity for operational continuity and open‑records obligations.