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Red River Regional Dispatch Center reports extraordinary call volumes during recent incidents, council is urged to recognize dispatch workload
Summary
A council member described high call volumes at the Red River Regional Dispatch Center during June incidents, noting a spike that at times doubled the center—s typical busiest-hour workload and praising dispatch staff for their response.
Council member Ryan Nelson reported on operations at the Red River Regional Dispatch Center and highlighted unusually high call volumes during a June 20 multi-incident day.
Nelson said the dispatch center, which serves Fargo, West Fargo, Moorhead and Cass and Clay counties, experienced overlapping incidents on June 20 that pushed call volume far above normal…
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