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Board Directs Staff to Pursue 2‑1‑1 Shortcode and Service with Connecting Point
Summary
After a presentation by Connecting Point, the Board gave staff direction to pursue establishing a 2‑1‑1 shortcode for Sierra County (application cost about $8,000) and to return with contract and budget options for disaster and health-and-human-services 2‑1‑1 coverage.
Tim Trigliani, executive director of Connecting Point, presented the nonprofit’s 2‑1‑1 service — a staffed call center and professionally maintained resource directory for health, human services and disaster information — and asked the Board whether the county wanted full 24/7 2‑1‑1 service or a disaster-focused 2‑1‑1 activation.
Trigliani said the technical process to obtain the short three-digit 2‑1‑1 code through the California Public Utilities Commission (CPUC) requires an…
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