Round Rock Police Chief Alan Banks presented council with a snapshot of department activity in 2024 and early 2025, highlighting calls for service, traffic enforcement results and several community programs.
Banks said the department handled about 125,000 calls for service in 2024 and that communications center staff answered roughly 166,000 911 or nonemergency calls. He reported a slight overall decrease in reported offenses from 2022 to 2024, a decline in major injury collisions and a continued problem with vehicle burglaries concentrated along the I‑35 corridor.
The chief described enforcement steps and a motor vehicle crime prevention task force intended to reduce auto burglaries and auto thefts, and he said officers wrote more than 6,000 citations in 2024—an increase from 2023. He described community programs including the Junior Police Academy (50th graduating class that afternoon), girls’ empowerment week and e‑bike special assignments for park and trail patrols.
Banks also recalled the June incident last year; he praised officers, firefighters and first responders for saving lives and said multiple awards—including medals of valor and meritorious service—were presented at a recent department banquet.
Councilmembers thanked the department for outreach and training and said the visibility of programs such as the junior academy and community policing supports neighborhood safety. Banks said recruitment and retention remain priorities: the department had 29 cadets in basic training and five lateral officers in 2024.
The chief concluded by noting June’s Juneteenth observances and the department’s continuing role in public safety and community healing.