Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
EMS reports out-the-door time variances; weekly audits begin after June review
Summary
Hampton EMS reported higher-than-expected out-the-door response times in June after switching timing measurements; staff said the issue has been addressed through counseling, vendor software changes and weekly audits.
Hampton Township EMS reported Wednesday that a switch to measuring —out-the-door— times to the second produced more variances in June than expected, but that weekly audits and counseling have reduced occurrences in July. The EMS presenter said the service changed its reported metric from total response time (dispatch to on-scene) to out-the-door time and that the…
Already have an account? Log in
Subscribe to keep reading
Unlock the rest of this article — and every article on Citizen Portal.
- Unlimited articles
- AI-powered breakdowns of topics, speakers, decisions, and budgets
- Instant alerts when your location has a new meeting
- Follow topics and more locations
- 1,000 AI Insights / month, plus AI Chat
