The Town of Farragut approved a contract with GovSense on July 24 to implement an enterprise resource planning (ERP) system covering finance, human resources, payroll and work orders. Town staff said the procurement followed a 2023 IT strategic plan and a competitive evaluation process that produced five proposals and three finalists.

Staff told the board GovSense offers a "comprehensive, fully integrated solution" suited to the town's needs. Implementation costs cited in the meeting included $104,155.06 charged to the general fund for initial components and $155,200 for capital implementation, for a stated total implementation commitment recorded during the presentation.

The town's evaluation committee — composed of employees from multiple departments — conducted full‑day demonstrations with finalists before recommending GovSense. Staff said the system is expected to improve staff efficiency, streamline operations and enhance financial reporting.

No resident comments were recorded on this item. Board members indicated no questions; the contract was approved as requested.

Discussion vs. decision: the board approved the contract after staff presentation; no policy changes were specified beyond procurement and implementation.

Clarifying details: staff said the ERP will integrate finance, HR, payroll and public‑works work orders; specific module rollout timing and training schedules were not provided during the hearing.