A representative for the Texas Division of Emergency Management and Courtney Goss, the state voluntary agency liaison, provided operational updates for Kerr County's recovery effort.

TDEM staff gave the public helpline for general assistance as (830) 465-4797 and described a donations consolidation and warehousing effort intended to keep donated supplies in Kerr County while moving them off public sites. The TDEM presenter said 57 of 61 donation sites asked for help with warehousing and that supplies would be inventoried and returned to local donation-site managers as needed.

Courtney Goss said the volunteer and damage assessment systems are active: she reported a volunteer registration portal with more than 18,700 volunteers signed up and preliminary damage assessment counts of “58 destroyed, 150 major, 46 minor, 44 affected.” She urged residents to register for assistance and use the Disaster Recovery Center (DRC) and the registration hotline to ensure they are included in recovery plans.

Goss warned that FEMA assistance is only a component of recovery, noting that the average individual assistance grant after Hurricane Harvey was about $4,400 and describing FEMA grants as intended to make a home "safe, sanitary, and secure." She also gave a rule-of-thumb that floodwater damage can be expensive: the presenters cited an estimate that one inch of water to a 2,500-square-foot house can cost about $25,000 to repair.

TDEM staff also described an online volunteer-tracking system and lost-and-found arrangements for personal items recovered along waterways. The presenters encouraged local residents and organizations to coordinate with HerTogether and other locally-led recovery groups for longer-term needs and said educational briefings on long-term recovery planning would be offered.

Ending: Officials emphasized that immediate registration, use of the DRC and the helpline are essential first steps and that long-term recovery will involve coordinated action among government, nonprofit and philanthropic partners.