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SolTrans launches bay-loading system, reports surge in youth ridership and clears FTA triennial review
Summary
Executive Director reported that a bay-loading system at transit centers began July 1, youth ridership roughly doubled compared with last summer, and the agency received a positive FTA triennial review; staff also shared community events, a free-ride day and a volunteer cleanup.
SolTrans’ executive director reported several customer‑facing initiatives and a positive Federal Transit Administration (FTA) triennial review at the board meeting, and highlighted community outreach events and a sharp increase in youth ridership.
Staff said the agency launched a bay-loading system at transit centers on July 1, which uses visual and audio announcements to direct riders to the assigned boarding bay. The executive director acknowledged…
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