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Ridership rebounds; missed trips fall as board debates guaranteed-ride policy for late connections
Summary
SolTrans reported rising ridership and reduced missed trips and missed-trip rates, while the board and commenters debated the scope of a Guaranteed Ride Home (GRH) program and how to measure lateness for transit-dependent riders; on-time performance met contract goals.
SolTrans staff reported ridership gains across local, school and express services and a reduction in missed trips, while board members and public commenters debated how a Guaranteed Ride Home (GRH) policy should treat late or missed connections for transit-dependent riders.
Staff told the board monthly and year-to-date ridership is up — local ridership increased, school ridership nearly doubled compared with last summer, and express ridership rose 9 percent. “Ridership year to date is up by 10%,” the system performance presenter said. Staff also said missed trips decreased and both local and express routes have met their contract on-time performance (OTP) goals.
Board memb…
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