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Glendora redesigns Consumer Confidence Report, cuts mailing costs with postcard notice
5471674 · July 25, 2025
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Summary
City redesigned its annual Consumer Confidence Report (CCR) into a 12‑page illustrated format and replaced the full mailed cover letter with a postcard to reduce mailing costs by about 70%; staff also promoted the report via social media.
Glendora staff presented a redesigned 2024 Consumer Confidence Report and a new mailing approach intended to reduce costs and increase public engagement.
Management aide Armando de Jesus said the prior CCR was condensed to a short, black‑and‑white mailing and that the new report is a 12‑page, color document with local photographs,…
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