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Commission hears rise in emergency water callouts and outlines $30M-plus CIP to address aging mains
Summary
Utility staff reported emergency callouts doubled while total leaks remained stable; officials described major replacement and relining projects and a multi‑year CIP to prioritize failing infrastructure.
Glendora’s water distribution staff told the commission on Wednesday that while the total number of reported leaks in fiscal 2024–25 was roughly similar to previous years, the number of emergency callouts more than doubled, prompting inclusion of large replacement projects in the capital improvement program.
Water Utility Supervisor Jason Forsberg reported 334 total leaks in fiscal year 2024–25 (down slightly from 374 in 2023–24) but said emergency callouts rose from about 57 to 117 this past year. Forsberg defined emergency callouts as incidents requiring immediate response for safety or property‑damage risk — for example, main breaks or struck fire hydrants — and said after‑hours…
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