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Riders press WeGo for more passes, shelter access and safety after missed buses and security incidents

5469972 · July 17, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

During public comment, riders and advocates urged WeGo to increase connector card allotments for people experiencing homelessness, consider free rides on extreme‑heat days, extend evening service on Route 34, add shelters for seniors and address safety and operator‑retention after recent onboard incidents.

Public commenters at the Nashville MTA board meeting urged WeGo staff to address multiple operational concerns — from an insufficient supply of connector cards for people experiencing homelessness to missed buses that left riders paying for taxis — and to strengthen safety measures for riders and operators. Peter O'Connor, a member of the public, told the board he waited more than an hour for the No. 6 bus at Fourth Avenue South and the stop near the Hilton Hotel on Saturday, July 19, and said several other routes passed without the No. 6 arriving. “I was there from about 5 after 11 to about 12:35 waiting for the number 6,” O'Connor said. He said he spent $45 on a cab to get home and asked to speak with staff about reimbursement. Cade Wooten of Stand Up…

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