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Council agrees to suspend effective date for Encore retail rate change while staff researches customer impact

5465786 · July 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

Lewisville approved a resolution to suspend the July 31 effective date for Encore retail service rate changes so staff can identify affected customers and pursue strategies with the Encore steering committee and the Public Utility Commission process.

The Lewisville City Council approved a resolution to suspend the July 31 effective date for retail service changes proposed by Encore while the city researches whether any of its customers are served by Encore and coordinates strategy with the Encore steering committee.

City staff and council discussed uncertainty around how many Lewisville customers — if any — are served by Encore. City staff attorney…

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