Get Full Government Meeting Transcripts, Videos, & Alerts Forever!
Get email alerts on the Public Utility Contracts topic
No spam. Unsubscribe anytime.
MLGW requests $4 million in contract approvals; council committee reviews consent items
Summary
Memphis Light, Gas & Water requested committee approval for four contract renewals and subscriptions totaling roughly $4 million year‑to‑date approvals, covering electronic bill presentment, Citrix licensing, Microsoft support engineers and security automation installations; the items were presented for consent.
Memphis Light, Gas & Water (MLGW) presented four items to the committee seeking approval as part of its consent agenda, representing roughly $4,000,000 in requests that bring the year‑to‑date approvals to about $22,000,000, according to MLGW President Doug McGowan.
McGowan described the largest item, a $3,200,000 contract for electronic bill presentment through 2029, as a multi‑year step to modernize billing channels and reduce per‑transaction costs for phone and online payments when compared to current vendor costs. "When you consider that we issue 5,000,000 bills per year... If it's done over the phone, it's about 16¢ per transaction. If it's done online, it's about 12¢ per transaction," McGowan said.
Other items included a $495,000 Citrix license and support subscription that underpins customer information and GIS systems, a $218,000 Microsoft support/modern engineer contract (second of four annual renewals), and a $187,000 security automation installation and support agreement covering access control and alarm systems at pumping stations and substations.
McGowan said the security automation work covers many MLGW facilities, including 10 water pumping stations and 64 substations, and that the agreements ensure monitoring, alarms and remote access are supported. The items were presented for consent; no substantive debate or roll‑call vote detail appeared in the transcript and items were treated as consent agenda matters.
