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City begins work-session review of potential dispatch consolidation with Cass County

5465642 · July 24, 2025
AI-Generated Content: All content on this page was generated by AI to highlight key points from the meeting. For complete details and context, we recommend watching the full video. so we can fix them.

Summary

City Manager Joe Merrill opened a work-session discussion about exploring contracting Belton’s 911 dispatch operations with Cass County, presenting call-volume data, potential operational benefits and questions about costs, staffing and contractual protections.

Belton’s city manager presented a work-session briefing on the possibility of contracting the city’s 911 dispatch operations with Cass County, emphasizing this was an exploration, not a decision. Joe Merrill said the presentation would focus on logistics and data and that the council would receive more details if it chose to pursue the option.

Merrill summarized how 911 calls are routed and described Cass County’s existing public-safety answering points (PSAPs) in Belton, Raymore, Pleasant Hill and Harrisonville. He said centralized computer-aided dispatch (CAD) and record-management (RMS) systems are in place across PSAPs, allowing shared situational awareness and unit-location tracking. Merrill called attention to comparative data over…

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