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Solar industry urges consumer protections: standardized disclosures, longer cancellation period proposed
Summary
Industry representatives from Sunrun and Positgen told the Joint Committee the bill H.450 would protect customers by requiring standardized disclosure forms, an educational brochure, a five-day rescission period and a salesperson registry for door-to-door sales
Representatives of rooftop solar companies and a public-benefit solar provider urged the Joint Committee on Consumer Protection and Professional Licensure to favorably report H.450, a bill that would add consumer protections for solar and battery customers in Massachusetts.
Bronte Payne, senior policy manager at Sunrun, said the bill would require standardized disclosure forms and an educational brochure to be provided to customers before contract signing, and would extend the…
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